1. When did Vintage Sister open?
We opened our website on November 26th, 2003

2. What are the ingredients in the lip balms?
Ingredients are: Glycine Soja Oil (soybean oil), Cera Alba (Beeswax), Helianthus Annus (Sunflower) Seed Oil, Theobroma Cacao (Cocoa) Seed Butter, Butyrospermum Parkii (Shea Butter) Fruit, Tocopherol Acetate (Vitamin E), Natural Additive (as sweetener), Color, and Flavor.

3. Are your lip balms made in the United States?
Yes, all of our lip balms are made by us in the United States.

4. Do you test on animals?
No, we never test our products on animals.

5. Do you ship internationally?
Yes, we ship internationally.

6. Do you ever take requests for flavors?
We always listen to our customers when it comes to developing new flavors. If we get enough requests for certain flavors we will give them a try in our ‘lab’. If we like them, then we will offer them to our customers.

7. Do you ever give away samples?
Most of the time, we do not give out samples. We have a limited amount of balms in our inventory because we prefer to make everything fresh each week. Sometimes if we have extra balms from a seasonal run, we will include them in orders.

8. How long will it take to process and ship my order?
If we are running with full inventory and a slow period, we can get the orders out fairly quickly (1-3 days). Other times, as in when we release a new set of seasonal balms, it takes a little longer (4-7 days) to turn the orders out. As we stated before, we like to make our balms fresh and don’t want to sacrifice quality by having large inventories sitting on our shelves.

9. Do you create balms for special events?
Yes, typically we will be contacted about an event and we will work with the people involved to develop a unique item for their special occasion.